SUPPORT.COM is truly a sanity saving tech support service!
I found a great service that all households without around-the-clock, tech support should definitely know about… Support.com! I can’t tell you how grateful I am to find this service given I don’t have an ounce of computer know- how and I am completely stumped when my computer doesn’t simply obey.
This convenient service is provided remotely and offers solutions for your PC technology problems. And it’s so easy. All you do is call 1-800-PC-SUPPORT or 1-800-727-8776 and a Solutions Engineer is available when you need help, 8am to 2am, 7 days a week. The service I signed up for was the System TuneUp, the goal of which is to optimize the performance of my computer. First, the Solutions Engineer launched a support connection to my computer and I could actually see him maneuvering about on my screen. He was terrific at explaining everything as he went along and I love that I was given the chance to ask questions, that he was wonderfully patient and gracious with his explanations, and that he actually spoke in plain non-tech English. I was terrifically happy with the service and now my computer does indeed perform faster.They also offer a range of problem resolution services and virus and spyware removal. It’s so comforting to know that PC support is just a phone call away. In 2007, Support.com was the only service to receive a 5-star rating from Network World. I see why!
Hi Dana,
Thanks for the kind words! Glad you had a good experience. We gave you some link love over on our site, but our trackbacks are currently broken.
http://blog.support.com/blogs/supportcom/archive/2008/05/14/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspx
Cheers!
Heather (support.com)
Posted by: Heather | May 14, 2008 at 01:48 PM